The Surgery, Gardden Road, RhosllanerchrugogWrexham LL14 2EN
08:00 - 18:00Reception Opening Hours
Phone: 01978 801890 or 01978 800183
Main Surgery Address: The Surgery, Gardden Road. Rhosllanerchrugog. Wrexham LL14 2EN
Branch Surgery Address: Amanda Grove, Rhostyllen LL14 4AP
Please use the main surgery address for all correspondence.
FAX: 01978 845782
In emergencies only when the reception is closed between 1-2pm and 6-6:30pm please call the surgery mobile on 07935161017. Do not leave a message on the mobile as this answering service is not monitored
E-Consult consultations can be made by accessing the form on the home page
Stay in touch via Facebook https://www.facebook.com/garddenroadsurgery.org.uk/
Email us for non urgent queries or to send us photographs if prompted by the clinical team. Please ensure you provide us with a name and date of birth on your email. We don’t need your NHS number for this. Please don’t use email for urgent enquiries as the admin team monitor this email account in between their other duties. Admin.firstname.lastname@example.org
Please note we do not accept prescription requests over the phone. You can register for My health Online where you can order repeat prescriptions. Please visit My Health Online – Sign in (wales.nhs.uk) or call reception to set this up. *During the coronavirus pandemic we are accepting prescription requests over the phone* You can also email the surgery with any queries or repeat prescription requests Admin.W91019@wales.nhs.uk
Please phone for test results between 2-4pm.
The Practice Secretary is available to discuss secretarial queries until 3pm.
Midwives, based in Ruabon #824890 or Hightown #318306
Community Nurses based in:
Health Visitor # 291937 (Wrexham) 840151 (Rhos.)
Grove Road Phlebotomy service 03000 850042
North Wales GP Out of Hours service is now run by NHS 111 Wales
If you have a complaint or are concerned about the service that you have received from the practice please let us know. We hope that most problems can be sorted out quickly and easily, often at the time that they arise and with the person concerned. If your complaint cannot be rectified verbally in this manner and you wish to make a more formal complaint, please provide as much detail as possible, in writing, to Tracey Clark on the above address or at Tracey.Clark@wales.nhs.uk.
A guide to raising a concern about the NHS services is available to download at http://www.wales.nhs.uk/docopen/171329/
The Community Health Council (CHC) provide a free independent advocacy service for patients who wish to make a complaint concerning the NHS. CHC contact number is 01978 356178
We also welcome positive feedback 🙂
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