Repeat prescriptions

If you are on repeat medication you will be issued with a tear off section with your prescription. Simply tick the items you require at least 3-4 days before the items are due and forward it to the surgery either by hand or via a local pharmacy.

Patients who are registered with Emis Access service may also order repeat prescriptions online. Please allow 48 hours before collecting your prescription.

Prescriptions can be sent directly to local pharmacies, please note this may take a little longer.

To order prescriptions online please obtain a registration form from reception.

Urgent Prescriptions

Requests for urgent prescriptions will be dealt with via telephone by the Advanced Nurse Practitioner (ANP). Please be aware that you may be required to attend the surgery for a face to face appointment if the ANP considers this to be necessary. If a prescription is issued following a telephone consultation it may not be at the pharmacy the same day, this depends on the pharmacy delivery drivers and is not a surgery service. It is recommended that prescriptions be collected in person from the surgery after 5pm, especially if issued in the afternoon.

Queries

Medication queries can often be dealt with by your pharmacist. Most pharmacies offer a privacy room for discussions in private.

Medication changes made at the hospital will be changed in the surgery upon receipt of the appropriate documentation.

During the coronavirus pandemic the surgery will accept repeat prescription requests over the phone on 01978 801890 or via email to Admin.W91019@wales.nhs.uk